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The Dice Project


Operational Meeting

Minutes of the meeting held on Wednesday 1st November 2006
Seminar Room, Buccleuch Place

Present:
Toby Blake, Roger Burroughes, Tim Colles, Chris Cooke, Ken Dawson (convener and minutes), Morna Findlay, George Ross, Craig Strachan
  1. Apologies for absence

    Alastair, Archie, Paul, Stephen and Neil had sent their apologies.

  2. minutes of the last meeting.

    These were accepted

  3. Report from Computing Executive Group.

    This agenda item was not taken.

  4. Reports from units.

  5. Procedure for handling internal access requests to files of former staff/students.

    Morna reported that there had recently been requests from some staff to get access to files that belonged to former staff/students. They seemed to be unaware that permission needs to be obtained from owner or, failing that, from the Head of School to retrieve files in these circumstances. Ken will raise it as an issue at the next Service Managers' meeting.

  6. Timing of scheduled down-time for services.

    There was some discussion of this and Craig mentioned that there was as yet no consistent policy on when planned outages should take place. Historically things had been handled very differently at Buccleuch Place and say JCMB.

    Ken mentioned that Alastair was taking a proposed policy on this issue to the first Computing Strategy Group meeting.

    It was accepted that there was now no time during the week and week-end at which services could be withdrawn without causing disruption to somebody so it seemed that the best we could aim for was to minimise disruption for the majority of users. This would point towards avoiding the interval 09:00 till 17:00 on week-days. There were disadvantages to working at week-ends and the evenings; for example in the case of unforeseen hardware problems it would be more difficult to contact hardware manufacturers. There seemed to be some consensus for planning most service interruptions for the hour or so before 09:00 on a week-day

  7. AOCB

    There was none


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