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The Dice Project


Operational Meeting User Support Unit Report

25th February 2009

  1. RT Statistics Report

    A summary of RT ticket creation/resolution can be found here.

    Apologies that the pictures haven't arrived yet again.

  2. Inventory anomalies

    I have created a wiki page to record any anomalies that we might find when using the new inventory system. Feel free to add items. It can be found here

  3. CMS system

    We will shortly be trying out the CMS system to record issues/problems that cross boundaries with IS. In the first instance we will have one team ('sch-Informatics') and all CSOs will be members.


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