Operational Meeting

The minutes for 15th July were approved.

Actions discussed:

• Support staff accessing user's own machines to debug problems

  Alison has emailed Angus.

• Check new Uni VPN issues

  Adam has checked this and found no issues. Carol has offered to try it out (but only after checking with Alastair!)

Blog articles discussed:

• None

Blog articles suggested:

• Cosign on homepages - apologies, this was suggested on 15th July but not added to the Action page.

Report from Computing Executive Group

• Access to buildings

  Gordon noted that there is no mention of Computing people accessing all areas in the Forum, including server rooms, in the Handbook. Alastair noted that the Handbook is aimed at 'end-users'. Alison will bring this up at next BRWG. Gordon also noted concern that we might be expected to provide on-site support while performing other duties. Alison noted that the provision of Professional Services support is under discussion at BRWG.

Reports from Units

• Infrastructure

  1. Kit in means kit out

     Iain asked for clarification on whether this applied to the AT server room as well. George confirmed that this is the case.

  2. Server room access arrangements

     The wiki page has been updated.

  3. Forum power
  4. Chilled water
  5. AT power
  6. EdLAN
  7. Hostfile and zonefile DNS rfe maps
  8. envXX and cosign

• Managed Platform

  • Nothing to report

• Research and Teaching

  1. Ubuntu

     Richard noted that there are test hosts (soon and latefoss). Please try them and report back to RAT with issues.

• Services

  1. homepages authentication

• User Support

  1. No report

Topics for discussion

• None

• Cosign on homepages

AOCB

The next meeting will be on Wednesday 5th August 2020 online at 10am.