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The Dice Project

Operational Meeting User Support Unit Report - 18th November 2020

  1. office365 moves

    103 Informatics accounts were moved on 10th November and 106 on the 12th November. These were mainly students with staff accounts, some postgraduates and a few staff. No major issues reported. Physics have scheduled a significant number of migrations for this week so we only have 5 accounts moving. The following week we will be moving 132. In total, we have 519 accounts to migrate with the last migration date for this year being 15th December.

  2. Office desktop Ubuntu upgrades

    Of the 237 to be upgraded, 28 have been contacted, of this a handful have been upgraded and a couple still to be being upgraded this week. We are also retrieving quite a number of machines that are no longer needed. So far there has been limited response to our emails. Carol will try the "I will upgrade if I don't hear back from you" approach this week. Alison is considering sending out a general email asking users to please respond to us. For the moment we are focussing on machines with no data on scratch and simple profiles.

  3. SL7.8 server upgrades

    We have 8 remaining.

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