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The Dice Project

User Support Unit.

Unit Meetings

Meetings take place on the 2nd Tuesday of the Month.


Unit Documentation

Front Line Support Documents:

There are also some useful things in the /group/support/support-team directory.

Documents about the RT (Request Tracker) system

Account Management

Windows Support - MDP (Managed Desktop Project)

us-unit mailing list archive


Servers managed by this unit.

Current Actions Relevant to this Unit

Actions as recorded in Bugzilla.


Work of Computing Officers

Former User Support Group

Many of the responsibilities of the User Support Unit were previously handled by the User Support Group.

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